Everything You Need To Know About How I Use Your Data
What we need
Laura Pearman Creative may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.
Unless otherwise agreed with you, we will only collect basic personal data about you, which does not usually include any special categories of personal information about you (often known as ‘sensitive personal data’). This information does, however, include the likes of your name, email address, business name and interests/preferences.
Why we need it
We need to know basic personal data in order to keep you up-to-date with our services, as requested by you on submission of your data via the website www.laurapearman.com.
You can choose to unsubscribe from these communications at any time, either via the unsubscribe option on any communication sent from us or via email to firstname.lastname@example.org. You should note that should you do so, we will be unable to provide the service requested.
What we do with it
All the personal data we hold about you will be processed by our staff in the United Kingdom and, without your permission, we will not send your data to any third parties except those who directly assist us to provide the services stated above. These firms are:
- ConvertKit LLC, 750 W Bannock St #761, Boise, Idaho 83701, USA;
- LightBlue Software Ltd, 101 Teversham Drift, Cambridge CB1 3LL, UK;
- Teachable Inc, 16 W. 22nd Street, 6th Floor, New York, New York 10010, USA.
ConvertKit has provided the following safeguards to ensure the safety of your personal data, and it shall be processed to at least the same standards as set out by the General Data Protection Regulations: ConvertKit participates in The Privacy Shield framework, which is accepted by the European Commission as evidence that an adequate level of protection exists for the personal data in the country, territory, or organisation where it is being transferred, in this case, the United States.
You can obtain a copy of the safeguards and any other of ConvertKits’s data protection documentation by visiting https://convertkit.com.
You can obtain a copy of the safeguards and any other of LightBlue Software's data protection documentation by visiting https://www.lightbluesoftware.com.
You can obtain a copy of the safeguards and any other of Teachable's data protection documentation by visiting https://www.teachable.com.
We take all reasonable steps to ensure that your personal data is processed securely.
We would like to send you information about our own products and services by email. Please note that if you have consented to be sent our marketing information via email then your data will be shared with the third parties listed above, and you will receive communications via the third-party organisation ConvertKit (https://convertkit.com).
How long we keep it
We will generally keep your personal data for an indefinite period of time, in order to enable us to provide you with the services requested (ongoing newsletter and information communications via email). Your information will be kept with us until you notify us that you no longer wish to receive this information. You have the right to withdraw consent at any time.
Sensitive Personal Data
In addition to the basic data described above, it may also benefit you to notify us of any health condition or disability you have so that we are aware of these conditions and how they affect you. This will allow us to take any reasonable steps to accommodate specific needs or requirements you have when providing our services to you. This type of information is known under the law as ‘special category information (you may also know this as ‘sensitive personal data') and we require your explicit consent to process this information.
This kind of information will only be collected from you and used by Laura Pearman Creative to assist you, it will not be shared with any third parties and will only be kept as long as it is required for this purpose, or until such time as you notify us you no longer consent to its processing.
What are your rights?
Under data protection legislation, you have several rights regarding the use of your personal data, as follows:
If at any point you wish to either confirm whether your personal data is being processed and/or access the data we hold on you, you can request to see this information, usually free of charge, and we will respond to this request within a month.
You also have the right for certain data you have provided to Laura Pearman Creative to be provided to you in a structured and commonly used electronic format (for example, a Microsoft Excel file), so that you can move, copy or transfer this data easily to another data controller. You may also request that we transmit this data directly to another organisation where it is practical for us to do so.
You are entitled to have data deleted if it is no longer needed or there is no longer a legitimate reason for the processing, or if the data in question has otherwise unlawfully been processed. You may also request deletion of your personal data if it was only being processed as a result of you consenting to this and you now withdraw your consent.
You have the right to object to the processing of your personal data (note that this only provides you with the right to raise your objections, not a blanket right to have any and all processing cease).
You have the right to restrict the processing of your personal data under certain circumstances, including if you have consented to its accuracy and while this is being verified by Laura Pearman Creative, or if you have objected to its processing and while Laura Pearman Creative is considering whether it has legitimate grounds to continue to do so.
How to complain about the use of your data
If you wish to raise a complaint about how we have handled your personal data, including in relation to any of the rights outlined above, you can contact Laura Pearman Creative at email@example.com, and she will investigate your concerns.
If you are not satisfied with our response or believe we are processing your data unfairly or unlawfully, you can complain to the Information Commissioner’s Office (ICO). You can find further information about the ICO and their complaints procedure here: https://ico.org.uk/concerns/